All Posts Tagged With: "satisfaction"
The Canadian University Survey Consortium’s 2011 results
Survey shows student satisfaction at 25 schools
The annual CUSC survey measures student satisfaction. In 2011, a questionnaire was issued to a random sample of approximately 1,000 undergraduates at each of 25 participating schools. In total, more than 8,500 students responded to questions about everything from academics to support services. Here are the results you’ll want to see if you’re considering one of these schools.
Continue reading The Canadian University Survey Consortium’s 2011 results
Highlights
Ontario Colleges Key Performance Indicators Survey
The 2008 Key Performance Indicators survey found generally high levels of satisfaction among Ontario college graduates, their employers and college students.
Among the findings:
• 93.3 per cent of employers were satisfied with how Ontario colleges had prepared their graduates for the workforce
• 88.9 per cent of 2007-2008 Ontario college graduates were employed within six months of graduation (down slightly from 90.5 per cent in the previous year)
• 82.7 per cent of graduates were satisfied with the usefulness of their college education in achieving their goals after graduation
• 78.4 per cent of students were satisfied with the overall quality of services, programming and resources available at Ontario colleges
GO TO:
How it was done
Ontario Colleges Key Performance Indicators Survey
In 1998, the Ontario government mandated the province’s 24 colleges to collect data for Key Performance Indicators in five areas: graduation rate, employment rate, graduate satisfaction, employer satisfaction and student satisfaction. The purpose of the annual study is to provide college administrators with feedback on the quality of their programs, as well as to provide accountability information to the government and other post-secondary stakeholders in Ontario. The KPI results for graduate employment, graduate satisfaction and employer satisfaction are used to distribute performance funding to the colleges. In addition, the results of these surveys provide prospective students with valuable information when making their post-secondary choices.
GO TO:
Graduates are contacted by telephone and asked for their comments about their college programs and their experiences since leaving college. In order to interview grads six months after graduation, surveys are conducted at three points during the year, each period lasting for eight weeks. If graduates give their consent, their employers are also contacted. A four-week Employer Satisfaction Survey is conducted by phone shortly after each graduate survey. Employers are questioned about how well they feel the college has prepared its graduates to meet their needs as an employer. They are not asked to evaluate the graduate. In the 2008 survey, more than 39,350 graduates completed interviews out of a total graduate population of 59,235. Nearly 8,000 employers took part in the survey.
Meanwhile, student satisfaction surveys are paper based and conducted each February with results tabulated by an external survey consultant. All students beyond first semester are surveyed. More than 109,000 college students completed the latest survey in February 2009. In addition, surveys may be conducted in advance for students in co-op and clinical placements who are unavailable to be surveyed in February and for students who are approved for such non-traditional program delivery options as online or weekend courses.
Note: When displaying the survey results, Maclean’s has ordered the colleges in descending order according to the percentage of survey participants who chose “Very Satisfied/Satisfied” as a response. For the Graduation Rate indicator, colleges are listed in order of those that had the highest percentages for graduation. The Graduate Employment Rate indicator is displayed alphabetically, however, as many factors in addition to post-secondary training can affect employment rates. For its part, Colleges Ontario advises that when considering the survey data “college-to-college comparisons (ranking) could produce misleading results, because of college size, local employment conditions, program mix and graduate demographics. The data from each college should be considered on its own.”
Who took part
Ontario Colleges Key Performance Indicators Survey
Each year, 24 Ontario colleges survey current students, recent graduates and their employers to collect data for Key Performance Indicators (KPI) in five areas: graduation rate, employment rate, graduate satisfaction, employer satisfaction and student satisfaction. The 2008 survey reflects the views of more than 109,000 college students, 39,350 graduates and almost 8,000 employers.
GO TO:
Student Satisfaction: Quality of Services
Ontario Colleges Key Performance Indicators Survey
How satisfied are you with the overall quality of the services in the college?
* Source: Colleges Ontario
Student Satisfaction: Quality of Facilities/Resources
Ontario Colleges Key Performance Indicators Survey
How satisfied are you with the overall quality of the facilities/resources in the college?
* Source: Colleges Ontario
Student Satisfaction: Quality of Learning Experiences
Ontario Colleges Key Performance Indicators Survey
How satisfied are you with the overall quality of the learning experiences in this program?
* Source: Colleges Ontario
Student Satisfaction: Usefulness of Knowledge and Skills
Ontario Colleges Key Performance Indicators Survey
How satisfied are you that, overall, your program is giving you knowledge and skills that will be useful in your future career?
* Source: Colleges Ontario
Student Satisfaction Rate
Ontario Colleges Key Performance Indicators Survey
This table represents the average of four capstone questions on student satisfaction relating to issues of resources, services and the learning experience.
* Source: Colleges Ontario
Employer satisfaction rate
Ontario Colleges Key Performance Indicators Survey
Employers who hired 2007-2008 college graduates were asked how well they felt the college had prepared its graduates to meet their needs as an employer. They were not asked to evaluate the graduate.
* Source: Colleges Ontario
Graduate satisfaction rate
Ontario Colleges Key Performance Indicators Survey
Six months after graduation, respondents were asked how satisfied they were with the usefulness of their college education in achieving goals after graduation.
* Source: Colleges Ontario
Graduate employment rate
Ontario Colleges Key Performance Indicators Survey
Survey of 2007-2008 graduates six months after graduation:
* Source: Colleges Ontario
Graduation rate
Ontario Colleges Key Performance Indicators Survey
The 2008-2009 Key Performance Indicators Graduation Rate is based on students who started one-year programs in 2006-2007, two-year programs in 2004-2005 and three-year programs in 2002-2003, who went on to graduate by 2007-2008.
* Source: Colleges Ontario
Satisfaction With Aspects of the Program: Textbooks and Learning Materials
B.C. Diploma, Associate Degree, and Certificate Student Outcomes Survey
Student level of satisfaction with aspects of the program:
Thompson Rivers University – OL stands for the school’s Open Learning program.
Score: A higher value indicates a more favourable rating.
Institution as % of B.C. Average: To allow for a more accurate and fair comparison among different types of institutions, the DACSO survey takes the scores from the left-hand column and adjusts them to account for the different program mixes at each school. Each school’s percentage result shows how it would have placed if all institutions in the survey had its program mix. One hundred percent equals the provincial adjusted score; 101% is 1% above the provincial adjusted score; 99% is 1% below.
Satisfaction With Aspects of the Program: Quality of Computers and Software
B.C. Diploma, Associate Degree, and Certificate Student Outcomes Survey
Student level of satisfaction with aspects of the program:
Thompson Rivers University – OL stands for the school’s Open Learning program.
Score: A higher value indicates a more favourable rating.
Institution as % of B.C. Average: To allow for a more accurate and fair comparison among different types of institutions, the DACSO survey takes the scores from the left-hand column and adjusts them to account for the different program mixes at each school. Each school’s percentage result shows how it would have placed if all institutions in the survey had its program mix. One hundred percent equals the provincial adjusted score; 101% is 1% above the provincial adjusted score; 99% is 1% below.
Satisfaction With Aspects of the Program: Helpfulness of Instructors Outside Class
B.C. Diploma, Associate Degree, and Certificate Student Outcomes Survey
Student level of satisfaction with aspects of the program:
Thompson Rivers University – OL stands for the school’s Open Learning program.
Score: A higher value indicates a more favourable rating.
Institution as % of B.C. Average: To allow for a more accurate and fair comparison among different types of institutions, the DACSO survey takes the scores from the left-hand column and adjusts them to account for the different program mixes at each school. Each school’s percentage result shows how it would have placed if all institutions in the survey had its program mix. One hundred percent equals the provincial adjusted score; 101% is 1% above the provincial adjusted score; 99% is 1% below.
Satisfaction With Aspects of the Program: Availability of Instructors Outside Class
B.C. Diploma, Associate Degree, and Certificate Student Outcomes Survey
Student level of satisfaction with aspects of the program:
Thompson Rivers University – OL stands for the school’s Open Learning program.
Score: A higher value indicates a more favourable rating.
Institution as % of B.C. Average: To allow for a more accurate and fair comparison among different types of institutions, the DACSO survey takes the scores from the left-hand column and adjusts them to account for the different program mixes at each school. Each school’s percentage result shows how it would have placed if all institutions in the survey had its program mix. One hundred percent equals the provincial adjusted score; 101% is 1% above the provincial adjusted score; 99% is 1% below.
Satisfaction With Aspects of the Program: Quality of Other Tools and Equipment
B.C. Diploma, Associate Degree, and Certificate Student Outcomes Survey
Student level of satisfaction with aspects of the program:
Thompson Rivers University – OL stands for the school’s Open Learning program.
Score: A higher value indicates a more favourable rating.
Institution as % of B.C. Average: To allow for a more accurate and fair comparison among different types of institutions, the DACSO survey takes the scores from the left-hand column and adjusts them to account for the different program mixes at each school. Each school’s percentage result shows how it would have placed if all institutions in the survey had its program mix. One hundred percent equals the provincial adjusted score; 101% is 1% above the provincial adjusted score; 99% is 1% below.
Usefulness of Skills/Knowledge in Performing Job (Applied programs)
B.C. Diploma, Associate Degree, and Certificate Student Outcomes Survey
Thompson Rivers University – OL stands for the school’s Open Learning program.
Score: A higher value indicates a more favourable rating.
Institution as % of B.C. Average: To allow for a more accurate and fair comparison among different types of institutions, the DACSO survey takes the scores from the left-hand column and adjusts them to account for the different program mixes at each school. Each school’s percentage result shows how it would have placed if all institutions in the survey had its program mix. One hundred percent equals the provincial adjusted score; 101% is 1% above the provincial adjusted score; 99% is 1% below.
Usefulness of Training in Getting New Job (Applied programs)
B.C. Diploma, Associate Degree, and Certificate Student Outcomes Survey
Thompson Rivers University – OL stands for the school’s Open Learning program.
Score: A higher value indicates a more favourable rating.
Institution as % of B.C. Average: To allow for a more accurate and fair comparison among different types of institutions, the DACSO survey takes the scores from the left-hand column and adjusts them to account for the different program mixes at each school. Each school’s percentage result shows how it would have placed if all institutions in the survey had its program mix. One hundred percent equals the provincial adjusted score; 101% is 1% above the provincial adjusted score; 99% is 1% below.
